How stamps and redemptions work

Overview

All stamping and redemption in Budski happens through the mobile app — the customer's Budski app and your staff member's Worker-Bee profile work together in-store. There's no web dashboard step for either flow.

Your staff member needs Budski installed on their own phone and signed in to their Worker-Bee account to action either flow.

Collecting a stamp

1. The customer opens their Budski app and selects the stamp card for your store.
2. They tap Scan QR code — this opens their phone's camera.
3. Your staff member shows the customer your store's QR code. This can either be:

- A printed Budski poster mounted near your till (we provide these), or - The store QR code displayed on your staff member's phone — tap the QR icon in the Worker-Bee app.

1. The customer scans it. The stamp is added to their card instantly.

> New customer? That first scan also creates their Budski account — no sign-up form needed.

Redeeming a reward

When a customer has earned enough stamps, they can redeem their reward in-store.

1. The customer opens their Budski app and selects the deal they want to redeem.
2. They tap Redeem — this shows their reward QR code on their screen.
3. Your staff member opens Budski on their own phone (Worker-Bee profile) and taps Scan customer QR.
4. They point their camera at the customer's screen.
5. The reward redeems — both sides see a confirmation.

That's it. The redemption is recorded automatically and the customer's stamp card resets for the next cycle.

Getting your staff set up

Every person on your team who handles stamps or redemptions needs a Worker-Bee account. Go to My Team in your dashboard, add them by email, and they'll receive an invite to download the app and set up their Worker-Bee profile.

See the My Team guide for step-by-step instructions.

Screenshots

_Mobile app screenshots coming soon._